Terms of service

These Terms of Service ("Terms") govern your use of our online store at rockfashiondoll.myshopify.com (the "Site"), owned and operated by Rock Fashion Doll ("we," "us," or "our"). By browsing, shopping, or interacting with the Site, you agree to these Terms.

Rock Fashion Doll (operating as ROCKFASHIONDOLL on Etsy) is not affiliated with Hasbro, Integrity Toys, or any other doll manufacturer. Doll names used in our size charts are for identification and reference only and do not imply any association with the trademark holders.

1. Acceptance of Terms

By using our Site, you agree to these Terms, along with our Shipping Policy, Refund Policy, and Privacy Policy. If you do not agree, please do not use the Site.

2. Eligibility

You must be of legal age in your jurisdiction and have the capacity to form a binding contract. Our products are intended for adult collectors and enthusiasts.

3. Products

We make every effort to accurately display the colours, features, and details of our products, however we can't guarantee the colours will exactly match your screen's display or that fabric pattern placement will exactly match the prototype.

4. Pricing and Availability

All prices are in Canadian Dollars (CAD), with automatic conversion to your local currency where available. Prices and stock are subject to change, and we reserve the right to cancel or refuse any order due to pricing errors, stock issues, or suspicious activity.

5. Orders and Payment

Payment is processed securely at checkout. Your order is officially accepted once we pack and ship it and send you a shipping confirmation email.

6. Shipping and Delivery

See our Shipping Policy for details on methods, tracking, delivery times, duties, and taxes.

7. Returns and Refunds

All purchases are subject to our Refund Policy.

8. Intellectual Property

All designs, patterns, photographs, illustrations, logos, and brand content on the Site are the exclusive property of Rock Fashion Doll and protected by copyright and other laws. You may not copy, reproduce, or create derivative works without our prior written permission.

9. Customer Conduct

We expect customers to use the Site respectfully and lawfully. Prohibited activities include using the Site for illegal purposes, providing false information, bypassing security, or purchasing for unauthorized commercial resale.

10. Disclaimer and Limitation of Liability

Our Site and products are provided "as is." To the maximum extent permitted by law, we disclaim implied warranties except where required by applicable law. Nothing in these Terms limits your rights under the Quebec Consumer Protection Act or other mandatory consumer laws that cannot be waived. Our total liability for any claim will not exceed the amount you paid for the specific product, except where prohibited by law.

11. Indemnification

You agree to indemnify Rock Fashion Doll and its owners against claims, damages, or costs arising from your breach of these Terms or violation of law.

12. Third-Party Services

We use Shopify and other trusted providers for hosting, payments, shipping, and analytics, and are not responsible for their privacy practices or terms.

13. Governing Law

These Terms are governed by the laws of the Province of Quebec, Canada. Disputes will be resolved in the courts of Montreal, Quebec.

14. Changes to Terms

We may update these Terms from time to time. The version in effect at the time of your order applies to that purchase. Continued use of the Site after changes means you accept the new Terms.

15. Severability and Entire Agreement

If any part of these Terms is found invalid, the remaining provisions stay in effect. These Terms, together with our Shipping, Refund, and Privacy Policies, form the entire agreement between us.

16. Contact Us

Questions? Reach us at rockfashiondoll@gmail.com.